Privacy Policy & GDPR

Last updated: November 2025

H2O Recruitment & Training Services Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Data Controller

Company: H2O Recruitment & Training Services Ltd

Address: 19a Pitchponds Rd, Warsash, Southampton SO31 9GP

Email: hayley@h2orecruitmentservices.co.uk

Phone: 07896 437280

Information We Collect

We may collect and process the following personal data:

  • •Candidates: Name, contact details, CV, employment history, qualifications, references, and right to work documentation
  • •Clients: Company information, contact details, job requirements, and recruitment preferences
  • •Website Visitors: IP address, browser type, pages visited, and cookies (see our Cookie Policy)

How We Use Your Data

We use your personal information to:

  • •Match candidates with suitable job opportunities
  • •Provide recruitment services to our clients
  • •Communicate with you about jobs, services, and updates
  • •Comply with legal and regulatory requirements
  • •Improve our services and website functionality

Legal Basis for Processing

We process your data based on:

  • •Consent: When you provide your CV or contact us for services
  • •Legitimate Interests: To provide recruitment services and grow our business
  • •Legal Obligation: To comply with employment law and regulatory requirements

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encryption, access controls, and regular security assessments.

Your Rights Under GDPR

You have the right to:

  • •Access: Request a copy of your personal data
  • •Rectification: Correct inaccurate or incomplete data
  • •Erasure: Request deletion of your data (subject to legal obligations)
  • •Restriction: Limit how we use your data
  • •Portability: Receive your data in a structured format
  • •Object: Object to processing based on legitimate interests
  • •Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Candidate data is typically retained for up to 2 years unless you request earlier deletion or we have ongoing legitimate reasons to retain it.

Sharing Your Data

We may share your data with:

  • •Prospective employers (with your consent for candidates)
  • •Third-party service providers (e.g., background check services, IT providers)
  • •Legal and regulatory authorities when required by law

We ensure all third parties comply with GDPR and have appropriate safeguards in place.

Contact Us

To exercise your rights or for any privacy-related questions, please contact us:

Email: hayley@h2orecruitmentservices.co.uk

Phone: 07896 437280

Post: 19a Pitchponds Rd, Warsash, Southampton SO31 9GP

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk