Immediate start availableInterviewing nowHigh demand role
Job Overview
- Showroom Manager
- Fareham, Hampshire
- About the Company
- Our client is a well-established independent prestige automotive retailer with an outstanding reputation for supplying exceptional luxury, performance and specialist vehicles.
- Due to continued growth, they are looking to appoint an experienced Showroom Manager to oversee the day-to-day operation of their showroom and deliver an outstanding customer experience.
- This is an exciting opportunity to join a passionate team where quality, professionalism and attention to detail are at the heart of everything they do.
Key Responsibilities
- 1The Role
- 2As Showroom Manager, you will take ownership of the daily running of the showroom, ensuring every customer enjoys a first-class buying experience while maintaining the highest standards of presentation and operational excellence.
- 3Working closely with the Sales, Workshop and Vehicle Preparation teams, you'll ensure vehicles are retail-ready, appointments run smoothly and the showroom consistently reflects the premium standards of the business.
- 4Key Responsibilities
- 5Oversee the day-to-day running of the showroom.
- 6Deliver an exceptional customer journey from initial enquiry through to vehicle handover.
- 7Welcome customers and ensure a professional first impression at all times.
- 8Coordinate customer appointments, showroom visits and vehicle collections.
- 9Ensure all showroom vehicles are presented to an exceptional standard.
- 10Work closely with the valeting, detailing and workshop teams to ensure preparation deadlines are achieved.
- 11Manage showroom displays, vehicle merchandising and stock presentation.
- 12Coordinate vehicle movements between preparation, workshop and showroom.
- 13Ensure online vehicle listings remain accurate and professionally presented.
- 14Maintain accurate vehicle files and sales administration.
- 15Support marketing activity, showroom events and customer hospitality.
- 16Monitor showroom appearance, cleanliness and health & safety standards.
- 17Drive continuous improvements in customer satisfaction and showroom operations.
- 18About You
- 19We're looking for someone who is passionate about delivering outstanding customer service and thrives within a premium retail or automotive environment.
- 20You'll ideally have experience in one or more of the following:
- 21Prestige automotive retail
- 22Dealership or showroom management
- 23Luxury retail
- 24Premium hospitality
- 25Customer experience management
- 26You'll also demonstrate:
- 27Excellent communication and relationship-building skills.
- 28Outstanding organisational and time management abilities.
- 29Strong administrative and IT skills.
- 30Exceptional attention to detail.
- 31A proactive, hands-on approach.
- 32Confidence working with discerning and high-value customers.
- 33Experience using CRM or dealer management systems.
- 34Full UK driving licence.
- 35Desirable Experience
- 36Prestige or luxury automotive industry experience.
- 37Vehicle handovers.
- 38Stock merchandising and showroom presentation.
- 39Vehicle photography and online advertising.
- 40Social media or digital marketing exposure.
Requirements
Essential
- Management
Why Apply for This Role?
- In Return
- Competitive salary depending on experience.
- Opportunity to join an established and respected prestige automotive business.
- Modern working environment.
- Friendly, supportive team.
- Long-term career development.
- The opportunity to work with an exceptional range of luxury, performance and specialist vehicles.
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Job Details
- Job Type
- full-time
- Location
- Fareham
- Salary
- Negotiable
- Posted
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